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When we have made the decision we will write to you.If we refuse your request, you can submit an appeal against our decision in writing, which must be made within one calendar month of the date of the decision being made for a housing benefit appeal.You can download a backdating request form (PDF 53KB) to help you provide the information needed.Telephone: 03 Email: [email protected] Please quote your benefit claim reference in all correspondence – your claim reference is either an 8 digit number starting with 900, or a 5 digit number.We can only do this if you are liable to pay rent or council tax during this period and you are entitled to claim.If this is the case, we will write to you to ask for further details if we do not have them.There is no time limit in which to submit a council tax support appeal.
Based on the information you have provided, we will decide whether or not we are able to backdate your benefit.
Housing Benefit and Council Tax Support normally start from the Monday after you claim.
However, claims delayed for a good reason can be treated as made at an earlier date, and if you are a pensioner we can backdate your claim automatically.
We can backdate your Council Tax Support application for up to 6 months, and your Housing Benefit claim for up to 1 month, but you must be able to give good reasons for not making your claim earlier - such as being seriously ill and having nobody to make your claim for you.
Not knowing about Housing Benefit or Council Tax Support is not normally a good reason for backdating.
We will need to see proof of your income, savings and rent payments for the period you want to backdate your benefit for and any proof to support your reasons (for example, medical certificates or hospital letters). You can also get help from an advice agency, such as a Citizens Advice Bureau.